Wednesday, June 30, 2010
This may be the thing that bothers me most about Social Media.
Posted by saulcolt at 2:03 PM 4 comments
Labels: polite rant, reasons I am the smartest man in the world, Saul Colt, saulcolt
Everyone knows that Sex Sells but has sex ever offered a discount?
On July 20th in NYC I will be delivering a talk on "How to create brilliant Word of Mouth with no budget". You can see I'm excited to be speaking at the Word of Mouth SuperGenius conference and as a way to get the word out (using no budget) I asked one of the neighbourhood moms to let me take a picture of her in a partially wet shirt designed by Hugh Macleod (@gapingvoid on twitter).
Posted by saulcolt at 8:15 AM 0 comments
Labels: reasons I am the smartest man in the world, Saul Colt, saulcolt, Speaking Gigs, Word of Mouth
Tuesday, June 22, 2010
People who are good at Social Media know this...
When I worked at FreshBooks the thing I got asked most was "What exactly do you do there?"
The reason people were unsure was because when they met me they would see my title was "Head of Magic" and that was an immediate conversation starter. I've explained my role there 100 different ways but the core message included "a convergence of Social Media, Marketing, Customer Service and PR."
People are always debating the point of where Social Media falls between Marketing, Customer Service or PR and I am here to tell you that if you are doing it really well it will falls into all of them...or even better it's a new category all together and can be run beside traditional marketing departments because when you combine them all, Social Media becomes about one thing and one thing only.
When you are integrating ideas you are not replacing anything (some people think Social Media is a "cure" to all that ails ya) but rather enhancing what you are already doing in any of your traditional buckets.
Posted by saulcolt at 8:50 AM 3 comments
Labels: Customer Service, Marketing, Public Relations, reasons I am the smartest man in the world, Saul Colt, saulcolt, social media
Thursday, June 17, 2010
Would you take architecture advice from O.J. Simpson? A blog post about Social Media Influence.
I am fascinated by Social Media influence. I find it interesting that a lot of people assume just because you have a lot of followers it makes you influential in some way, or if because you get re-tweets a lot you are a celebrity of some sort.
Normally this would be the part of the blog post where I shoot down this theory and make a pop culture reference that will evoke a smile and then send you on your way so we can all go back to doing whatever else is on the schedule but instead I am going to agree with an asterisk and explain why these social media folks are "celebrities" but like most celebs they have very little influence outside of their small area of expertise and here is why.
O.J. Simpson is a celebrity.
No one ran like O.J and by all accounts he was a super nice guy but I would never ask for advice on architecture from "The Juice" because that is not something he is an expert on. Now if I was needing advice on how to kill someone, get away with it and tour the country playing golf before getting thrown in jail for something really stupid then that is something I would totally trust OJ to advise me on.
What I am getting at is that Celebrities do have influence but not for things they know nothing about. I got to thinking about this after a talk Scott Stratten gave a few weeks back. Before I show you this I should point out that I have nothing against Scott, I have written about him a few times on my blog because he has a different viewpoint then I do on some things and inspires me to write about my side of a discussion. I do wish him well, think he is a very entertaining speaker and think you all should buy his book and continue to make him a celebrity and PLEASE PLEASE PLEASE realize that I am not comparing Scott to OJ in any way...I just used OJ as an example cause, well OJ is funny to me.
In a talk he was explaining to a group of Financial Advisers how influential he was online and said [notice the quotes] "I have more influence over the Canadian Financial Advisers then you do" This statement couldn't be farther from the truth (my opinion) because no one in Scott's network is going to trust him with their retirement plans or money in general to invest on their behalf. You see just like OJ, Scott's expertise is in Social Media and the tools etc and while he can (and I assume) does consult to all sorts of industries on how to do what he does best but we as Social Media folks can't assume that our influence will cross over to anywhere we want it to go and our followers will blindly follow us no matter where we try to take them...and to take this a little further we must realize that whatever influence we do have over people comes from trust and proving over and over we know what we are talking about in our little slice of expertise.
Influence isn't all encompassing. I don't buy into celebrity endorsements but will listen to celebrities talk about their craft for hours. When people rank influence there needs to be a clearer explanation on what the folks are being judged on. I imagine there are folks on Twitter with a few hundred followers but own a lot of trust in a sub culture like a genre of music or a style of art that have those few hundred people hanging on every word and are equally influential to them as any of the Twitter Celebrities.
There are a few valuable and different lessons in here but...am I right? Honestly, I want you to use your own judgment and not use my influence over you to make you agree with me.
Posted by saulcolt at 9:22 PM 2 comments
Labels: Celebrities, influencers, reasons I am the smartest man in the world, Saul Colt, saulcolt, Unmarketing
Thursday, June 10, 2010
The solution to the problems of Newspapers is simple...3D!
Not a day goes by that my phone doesn't ring and someone asks me for a solution of some kind.
Posted by saulcolt at 8:03 AM 0 comments
Labels: Newspaper Industry, reasons I am the smartest man in the world, Saul Colt, saulcolt
Sunday, June 06, 2010
How smart people think about ROI.
Somewhere along the way in my travels I picked up a reputation of being an "anti-roi" guy and I am here today to tell you that you got me all wrong.
To further make my point, here is a panel I did at SMartCamp last May in NYC. The beautiful Julia Kaginskiy (moderator) pitted myself against Israel Mirsky (Porter Novelli) to discuss the value of Metrics. He is a smart numbers guy who makes an excellent defense but still had no real response to my analogy of not using metrics to get pretty girls to make out with you and if I had to pick a clear winner I think it was me (by decision, no knockout) due to the fact that like this blog post you need to know your audience and decide what goals are the ones that match them...not what people tell you are the standards.
Posted by saulcolt at 3:00 PM 1 comments
Labels: Metrics, reasons I am the smartest man in the world, ROI, Saul Colt, saulcolt